Our loan fund is designed to support people facing short‑term hardship or unexpected life events. The two‑stage process helps us:

• make sure the loan is the right support for your situation

• avoid asking you to complete a long form if you’re unlikely to be eligible

• respond faster when the need is urgent

• keep the process simple, respectful, and fair

Stage 1 is quick.

Stage 2 is more detailed and only offered to people who meet the basic criteria.

This protects your time and helps us help you sooner.

Stage 1 of this process is designed to:

• Confirm that your situation falls within our hardship criteria
• Ensure you have a stable income source
• Confirm that repayment appears reasonably achievable
• Protect both you and our Foundation by screening for basic eligibility

We are committed to being fair, ethical and responsible in how we lend.

You don’t need documents at this stage — just honest answers so we can understand whether our fund is the right fit.

Your privacy matters to us.

The information you share is used only to:

• understand your situation

• assess whether our loan fund is suitable

• contact you about next steps

We keep your information confidential and treat every application with dignity and respect.

Please read our full privacy policy here

Once you submit this form (Stage 1 )

• A trustee will review your answers

• We may contact you if we need clarification

• We aim to respond as soon as possible, usually within 1–3 working days

You will receive one of the following outcomes:

Invited to Stage 2

You meet the basic criteria and we’ll send you the full application.

Not Eligible

If the loan fund isn’t the right support, we’ll let you know and, where possible, suggest other pathways.

More Information Needed

If something is unclear, we may ask a quick follow‑up question before deciding.

Stage 2 is the full application.

It gathers more detailed information so we can make a fair, informed decision and ensure repayments are realistic and safe for you.

You’ll need to provide some uploaded supporting documents such as:

Proof of Identity

• NZ Driver Licence (front and back), or

• NZ Passport

Proof of Residential Address Document dated within the last 3 months showing your name and address. Accepted documents include:

• Bank statement

• Tenancy agreement

• Utility bill

• Official letter (IRD, employer, government agency)

• Insurance or mobile phone account

If you are currently moving house:

• New tenancy agreement OR

• Bond confirmation OR

• Landlord confirmation letter

Proof of income

• details of your weekly expenses

Uploaded PDF copy of Bank Statement (last 30 to 60 days)

• Copy of recent pay-slip

• a quote or invoice for what you need support with

• supplier details (who the payment will go to)

The Stage 2 Application takes around 30–40 minutes to complete, even less if you have your supporting documents ready

We are legally and ethically required to ensure that any loan issued is suitable and affordable.
We may decline applications where:

• Repayment appears unlikely or unsustainable
• Information provided cannot be verified
• The loan falls outside our hardship criteria

Providing inaccurate or misleading information may result in automatic decline.

We reserve the right to request further clarification before progressing an application.